When managers overdo micromanaging of others, they probably hired the wrong people or failed to give them a clear idea of what each one is to accomplish. I prefer to train employees to be self-managers, just as in an orchestra each performer knows his or her role without being micromanaged.

Competitive advantage is a companys ability to perform in one or more ways that competitors cannot or will not match.

Marketing is a race without a finishing line

Your company does not belong inmarkets where it cannot be the best.

In America, we are not lacking solutions. We are lacking a two-party system that is willing to agree on solutions. Part of this is due to rigid ideological positioning that substitutes for really thinking about the facts and solutions.

Every business is a service business. Does your service put a smile on the customer's face?

Marketing is the set of human activities directed at facilitating and consummating exchanges.