Proper apologies have three parts: 1) What I did was wrong. 2) I feel badly that I hurt you. 3) How do I make this better?
Randy PauschToo many people go through life complaining about their problems. I've always believed that if you took one tenth the enrgy you put into complaining and applied it to solving the problem, you'd be surprised by how well things can work out.
Randy PauschThe brick walls are there for a reason. The brick walls are not there to keep us out. The brick walls are there to give us a chance to show how badly we want something. Because the brick walls are there to stop the people who donโt want it badly enough. Theyโre there to stop the other people.
Randy Pausch