People are more important than things.

Remember how quickly our field [computer science] changes. That's why you want to focus on learning things that don't change: how to work well with other people, how to carefully assess a client's real - as opposed to perceived - needs, and things like that.

Showing gratitude is one of the simplest yet most powerful things humans can do for each other.

Let other people finish their sentences when they’re talking.

A coach yells at the kid he thinks can improve but the coach will not yell at the kid who he/she knows won't.

You just have to decide if you're a Tigger or an Eeyore.

A good apology is like antibiotic, a bad apology is like rubbing salt in the wound.