There is absolutely nothing special about walking on a rope stretched along the ground. Where there is no risk, there can be no pride in a deed accomplished, and therefore no happiness.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

No self-respecting pitcher throws the same way to every batter and no self-respecting salesman makes the same pitch to every client.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

Customers tend to avoid a restaurant that's going aswamp in its own sludge.

When you're green, your growing. When you're ripe, you rot.

You'll learn more about a road by traveling it than by consulting all the maps in the world.