That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.
When you're green, your growing. When you're ripe, you rot.
In my experience, good executives don't make mistakes.
If you believe in it, and you believe in it hard, it is impossible to fail.
The key to success is being in the right place at the right time, recognizing that you are there, and taking action!
In business for yourself, but not by yourself.