In my experience, good executives don't make mistakes.
If you believe in it, and you believe in it hard, it is impossible to fail.
As long as you're green, you're growing. As soon as you're ripe, you start to rot.
McDonald's is a people business, and that smile on that counter girl's face when she takes your order is a vital part of our image.
That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.
There are things money can't buy and hard work can't win. One of them is happiness.