The organization cannot trust the individual; the individual must trust the organization.

I wasn't prepared for this big room with clattering typewriters and teletype printers. You could hardly hear yourself think.

If you do it first class and you don't compromise values, and you don't compromise quality, and you don't compromise service, and you don't compromise cleanliness, then everybody else who is the competitor has got to play catch-up.

The french fry is my canvas.

I guess to be an entrepreneur you have to have a large ego, enormous pride and an ability to inspire others to follow your lead.

If you believe in it, and you believe in it hard, it is impossible to fail.

I didn't know what we would be selling in the year 2000 but whatever it was we would be selling the most of it.