You're only as good as the people you hire.
Happiness is not a tangible thing, it's a byproduct - a byproduct of achievement.
That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.
You'll learn more about a road by traveling it than by consulting all the maps in the world.
There are things money can't buy and hard work can't win. One of them is happiness.
The definition of salesmanship is the gentle art of letting the customer have it your way.