I didn't know what we would be selling in the year 2000 but whatever it was we would be selling the most of it.

In business for yourself, but not by yourself.

If you have time to lean, you have time to clean.

No one of us is more important than the rest of us.

That's the name of the game ... pleasing the customer. If we ever lose sight of that fact, we've lost the ball game.

I was an overnight success all right, but 30 years is a long, long night.

I was never much of a reader when I was a boy. Books bored me. I liked action. But I spent a lot of time thinking about things. I'd imagine all kinds of situations and how I would handle them.