If you do it first class and you don't compromise values, and you don't compromise quality, and you don't compromise service, and you don't compromise cleanliness, then everybody else who is the competitor has got to play catch-up.

No one of us is more important than the rest of us.

It's easy to have principles when you're rich. The important thing is to have principles when you're poor.

I don't believe in saturation. We're thinking and talking worldwide.

The definition of salesmanship is the gentle art of letting the customer have it your way.

I saw opportunity appear in an ugly six-spindle shake machine ... and grabbed it.

If my competitor were drowning I'd stick a hose in his mouth and turn on the water.