Broadcast TV is like the landline of 20 years ago.

Comparing Apple to Netflix is like comparing apples to oranges, especially if the oranges made so many mistakes that people stopped eating oranges and just went back to Blockbuster.

Interactivity is a big part of video games, which have been a big part of entertainment for 20 years. That's what we think of as a 'lean-forward' type of entertainment. It's much more intense. But TV is more of a 'lean-back' entertainment - so the big improvement there is on-demand, because it conforms to your schedule.

If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.

In fact, technology has been the story of human progress from as long back as we know. In 100 years people will look back on now and say, 'That was the Internet Age.' And computers will be seen as a mere ingredient to the Internet Age.

Don’t get distracted by the shiny object [and if a crisis comes], execute on the fundamentals.

On the Internet you get continuous innovation, so every year the streams are a little better.