In the long term, you have to believe that movies and TV shows will be like the opera and the novel, pretty nichey businesses.

Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.

At Netflix, we think you have to build a sense of responsibility where people care about the enterprise. Hard work, like long hours at the office, doesn't matter as much to us. We care about great work.

Not every show has to work equally well. It just has to work better than any competitor because then we can outbid for the content.

When you grow up, as I have, in the shadow of Steve Jobs, Bill Gates and others, success is defined as the total global transformation of a market. To achieve that, you need low prices and an attractive offering. It's about trying to make a positive impact on a big scale.

I'm an HBO subscriber, and I watch a bunch of great shows on HBO.

I got the idea for Netflix after my company was acquired. I had a big late fee for Apollo 13. It was six weeks late and I owed the video store $40. I had misplaced the cassette. It was all my fault.