Comparing Apple to Netflix is like comparing apples to oranges, especially if the oranges made so many mistakes that people stopped eating oranges and just went back to Blockbuster.

Broadcast TV is like the landline of 20 years ago.

When there's an ache, you want to be like aspirin, not vitamins. Aspirin solves a very particular problem someone has, whereas vitamins are a general "nice to have" market.

Don’t get distracted by the shiny object [and if a crisis comes], execute on the fundamentals.

The best managers figure out how to get great outcomes by setting the appropriate context, rather than by trying to control their people.

Taking smart risks can be very gratifying.

At Netflix, we think you have to build a sense of responsibility where people care about the enterprise. Hard work, like long hours at the office, doesn't matter as much to us. We care about great work.