Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.

On the Internet you get continuous innovation, so every year the streams are a little better.

When there's an ache, you want to be like aspirin, not vitamins. Aspirin solves a very particular problem someone has, whereas vitamins are a general "nice to have" market.

Interactivity is a big part of video games, which have been a big part of entertainment for 20 years. That's what we think of as a 'lean-forward' type of entertainment. It's much more intense. But TV is more of a 'lean-back' entertainment - so the big improvement there is on-demand, because it conforms to your schedule.

Comparing Apple to Netflix is like comparing apples to oranges, especially if the oranges made so many mistakes that people stopped eating oranges and just went back to Blockbuster.

What's got me excited about the education space is the growth of the Internet over the next 10, 20, 30 years.

I hate the photo shoots. I hate all that stuff.