Be brutally honest about the short term and optimistic and confident about the long term.

Most entrepreneurial ideas will sound crazy, stupid and uneconomic, and then they’ll turn out to be right.

Something will eventually replace the Internet. But it's hard to know what and when it will happen.

In the U.S., HBO is a very aggressive service.

If the Starbucks secret is a smile when you get your latte... ours is that the Web site adapts to the individual's taste.

Companies rarely die from moving too fast, and they frequently die from moving too slowly.

About half my work in education is U.S. political reform around school districts and charter schools, and creating more room for entrepreneurial organizations to develop. And about half on technology, which I look at as a global platform.