Interactivity is a big part of video games, which have been a big part of entertainment for 20 years. That's what we think of as a 'lean-forward' type of entertainment. It's much more intense. But TV is more of a 'lean-back' entertainment - so the big improvement there is on-demand, because it conforms to your schedule.

Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.

It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

Something will eventually replace the Internet. But it's hard to know what and when it will happen.

Companies rarely die from moving too fast, and they frequently die from moving too slowly.

On the Internet you get continuous innovation, so every year the streams are a little better.

Most entrepreneurial ideas will sound crazy, stupid and uneconomic, and then they’ll turn out to be right.