The Costa Rican government is prioritizing laying fiber optic over paving roads. Costa Rica is trying to become one of the Internet societies. This is happening throughout the world.

Truly brilliant marketing happens when you take something most people think of as a weakness and reposition it so people think of it as a strength.

On the Internet you get continuous innovation, so every year the streams are a little better.

The Netflix brand for TV shows is really all about binge viewing. The ability to get hooked and watch episode after episode.

When we think about online learning, it's such 'early days.' Bill Gates is a wildly smart insightful guy. Yet, even a guy as smart and insightful as that, 30 years ago can say things like,'Who's every going to need more than 640K of memory?'

I've worked very hard, but my life's always been fun.

Be brutally honest about the short term and optimistic and confident about the long term.