Interactivity and a better experience aren't always the same thing.

Be brutally honest about the short term and optimistic and confident about the long term.

I don't know of any Internet service that opens on a regional basis.

I learned the value of focus. I learned it is better to do one product well than two products in a mediocre way.

I watch mostly independent films.

But it may be one of our best markets in the long term because when the Japanese society embraces a brand it is a very deep connection, so we're willing to make that investment knowing that it's not the quick route to success that might be in other countries.

Don't be afraid to change the model.