Human nature demands recognition. Without it, people lose their sense of purpose and become dissatisfied, restless, and unproductive.
Ricardo SemlerIf we do not let people do things the way they do, we will never know what they are really capable of and they will just follow our boarding school rules.
Ricardo SemlerThe era of using people as production tools is coming to an end. Participation is infinitely more complex to practice than conventional corporate unilateralism, just as democracy is much more cumbersome than dictatorship. But there will be few companies that can afford to ignore either of them.
Ricardo Semler