London is one of the most exciting cities in the world with so many fantastic pubs and restaurants. I would urge people to get out there and see as much as possible.

The quickest way to become a millionaire in the airline business is to start out as a billionaire.

Fortunately we're not a public company - we're a private group of companies, and I can do what I want.

It's obviously incredibly important to keep the body fit in order to keep the mind fit, and be able to find time for friends.

Success comes from delegating, risk-taking and having a good TEAM!

Listen to the customer's complaint and act fast.

As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.