By working hard, by making the right moves, you can create your own luck, I think. But certainly luck plays a part.

If you run a business, put on top your employees, then your consumers, and then your shareholders.

Engage your emotions at work. Your instincts and emotions are there to help you.

If you want to stand out from the crowd, give people a reason not to forget you

Branding is everything. A young girl once came up to me and told me I could be famous because I looked just like Richard Branson!

A generation ago, the image was that you had to trample everyone else down to succeed; but I don't believe that makes good business sense.

Free publicity and word of mouth is probably the best and cheapest form of advertising. Learn to use it to your advantage.