As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.

I make up my mind about whether I can trust someone within 60 seconds of meeting them

Growth does not always lead a business to build on success. All too often it converts a highly successful business into a mediocre large business.

Screwing business as usual fundamentally recognises that doing good is good for business.

We'll not be sending anyone into space before it is safe and the vehicle is well and truly tested.

Quality brands never go bankrupt.

To have created one of the most respected companies in the world. Not necessarily the biggest.