Don't be afraid to take that leap into the unknown.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

To launch a business means successfully solving problems. Solving problems means listening.

I'm not superstitious. I don't really believe in star signs, sorry, or superstitions.

I am always working on the go.

If you get into business solely to make money, you won’t. If you try to make a real difference, you’ll find success.

If you look for the best in your employees, they'll flourish. If you criticize or look for the worst, they'll shrivel up. We all need lots of watering.