If you look after your staff, they'll look after your customers. It's that simple.

Don't hesitate to seek external help or advice where need be. Sometimes, it takes an external, emotionally unattached individual to detect your business flaws and render unbiased advice.

For a successful entrepreneur it can mean extreme wealth. But with extreme wealth comes extreme responsibility.

If you want milk, don't sit on a stool in the middle of a field in the hope that a cow will back up to you.

It's incredible to get people to turn out right in the middle of no where.

You don't learn to walk by following rules. You learn by doing, and by falling over.

I have always looked on my businesses not just as money-making machines, but as adventures that can, I hope, make people better off.