There is no planet B. We have to take care of the one we have

Customers shouldn't just think of your business as a place to buy a product or use a service - it should be a fun place to be.

Nobody's ever called me Sir Richard. Occasionally in America, I hear people saying Sir Richard and think there's some Shakespearean play taking place. But nowhere else anyway.

I do believe the harder you work, the luckier you get.

I have learnt more from my failures than my successes.

Screwing business as usual fundamentally recognises that doing good is good for business.

Most "necessary evils" are far more evil than necessary.