There is no planet B. We have to take care of the one we have

There is so much to be learned from listening to people's hopes, frustrations, and points of view

I do believe the harder you work, the luckier you get.

Global warming is another big area that we need to get on top of. And diseases in Africa, which we're also working on and seeing if we can make a difference on. And there are lots of issues that governments seem to be blind about.

We [Virgin Group] have been successful not by wasting time scrutinising our competitors but by looking at ourselves from the point of view of our customers do and seeking feedback through listening.

Protect your reputation. Don't be afraid of making mistakes.

I love stirring the pot. I love giving big companies a run for their money - especially if they're offering expensive, poor-quality products.