With all my employees, I listen to them, trust in them, believe in them, respect them and let them have a go! I never believe I know better than they do and have been fortunate over the years to build up a very strong management team whom I can trust and take advice from.

Quality brands never go bankrupt.

I want Virgin to be as well-known around the world as Coca-Cola.

Most skills can be learned, but it is difficult to train people on their personality.

A good leader leads from the front. Don't get stuck in the office. Get out, meet people and listen to their stories.

Having no regrets makes way for the best piece of advice I can give - don't be afraid of failure.

I have had fun running all of the Virgin businesses, so I never see a setback as a bad experience; it is just a learning curve.