My mother was determined to make us independent. When I was four years old, she stopped the car a few miles from our house and made me find my own way home across the fields. I got hopelessly lost.

Train people well enough so they can leave, treat them well enough so they don't want to.

Conflicts often stem from a couple of leaders on both sides that are badly brought up. They'd rather go to war than compromise. And in business, you're competing with other companies all the time, but you don't end up going to war with each other.

If you follow your dreams and spend your life doing what brings you joy, you are more likely to find success

You shouldn’t blindly accept a leader’s advice. You’ve got to question leaders on occasion.

You can never go too far wrong by thinking like a customer who’s new to the business.

If you are glass half empty type of person, maybe you just haven’t been holding the right glass