If you follow your dreams and spend your life doing what brings you joy, you are more likely to find success

As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.

You see, it's essential that one of us stays awake during the flight [ballon]. So, rather than using the comfortable Virgin seats which we used to cross the Atlantic, we've asked British Airways for two of theirs.

The quickest way to become a millionaire in the airline business is to start out as a billionaire.

In Syria, if [Bashar al-] Assad had just been a statesman and handed over the reigns in time, Syria would not be heading down the nightmare that it is today.

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.

By working hard, by making the right moves, you can create your own luck, I think. But certainly luck plays a part.