A good leader leads from the front. Don't get stuck in the office. Get out, meet people and listen to their stories.

Every success story is a tale of constant adaption, revision and change.

I enjoy the company of other people. That's where I get most of my satisfaction from

When people are placed in positions slightly above what they expect, they are apt to excel.

I like to set myself a new adventure challenge at least once or twice a year because I love that side of my life. I love getting fit and training for it.

It's really important to find an hour or two to a day to make sure that you keep healthy, keep fit. It's very easy just to forget that aspect. And if you're feeling really good and fit, I think you can get two or three extra hours a day of hard work in as well.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.