To be a real entrepreneur you always have to be looking forward. The moment you rest on your laurels is the moment your competition overtakes you.

I also know, as an entrepreneur myself, you face new obstacles every day and you need to have the perseverance to see them through.

Most of our businesses do succeed, but if something completely fails, then as long as we bow out gracefully and pay off all our debts, and nobody gets hurt, then I don't think people disrespect Virgin for trying. The public appreciates someone having a go; it appreciates the attempt. Who's been a success in life who hasn't failed?

Starting a business is a huge amount of hard work... You had better enjoy it.

Every great movement in the world starts with a tiny group of people who simply refuse to accept a situation.

The amount of time people waste dwelling on failures rather than putting that energy into another project, always amazes me

Listen to the customer's complaint and act fast.