If you don’t enjoy it, don’t do it. You must love what you do.

Play fair, be prepared for others to play dirty, and don't let them drag you into the mud.

I like to set myself a new adventure challenge at least once or twice a year because I love that side of my life. I love getting fit and training for it.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

In business, as in life, all that matters is that you do something positive.

I know enough to know that no man is an island.

It is not for me (to decide). It is up to the company to decide whether the price is fair or not.