I felt uneasy about making the rapid decisions I have always made, and wondered whether every decision should be formally ratified and minuted at a board meeting.

Being an entrepreneur simply means being someone who wants to make a difference to other people's lives.

Brands always mean something. If you don't define what the brand means, your competitors will

I've been very lucky. I come from a very close family. I'm also in a relationship that's been really good. Lasted a long time. We've got wonderful kids from that relationship, and they've had the benefit of being together. It's fantastic to have that sort of togetherness. It's a rarity these days.

Some 80% of your life is spent working. You want to have fun at home; why shouldn't you have fun at work?

Nobody's ever called me Sir Richard. Occasionally in America, I hear people saying Sir Richard and think there's some Shakespearean play taking place. But nowhere else anyway.

Ideally, since 80 percent of your life is spent working, you should start your business around something that is a passion of yours