Perhaps my early problems with dyslexia made me more intuitive: when someone sends me a written proposal, rather than dwelling on detailed facts and figures I find that my imagination grasps and expands on what I read.

Any idea can be a great idea if you think differently, dream big and commit to seeing it realized

Your employees are your company’s real competitive advantage. They’re the ones making the magic happen-so long as their needs are being met.

I suspect in most companies, the public relations person is down at No. 20 in the pecking order. But here, he is fighting incredibly important battles. If a negative story starts running away with itself in the press and is not dealt with fast, it can badly damage the brand, and so we put enormous weight on our PR people.

The time to go into a new business is when it’s badly run by others.

I think that you're going to get so much more out of life if you just say yes at every opportunity.

Everything in your business can be outsourced... if you're not emotionally attached to doing it all.