If young people do see me as an example (I'm very flattered if they do!) I hope it is as someone who will go out there and live life to the full.

People are no different from flowers. If you water them, they flourish. If you are not nice to them, they shrivel up

You see, it's essential that one of us stays awake during the flight [ballon]. So, rather than using the comfortable Virgin seats which we used to cross the Atlantic, we've asked British Airways for two of theirs.

You don't have to be one of the Elders. You don't have to be well known. You just have to be determined to care about people. That's all it takes.

It is not for me (to decide). It is up to the company to decide whether the price is fair or not.

You're offering a great service. People are tuning in. So continue to find great people, continue to do what you're doing. And do it better than your rivals. I know that's easier said than done.

My people are at the core of everything I do, and I recognize the importance of giving them the flexibility to balance work around their personal lives.