Remember it's OK to be yourself.

Money is for making things happen.

Well, I'm somebody who is just living ...living life, and if I get frustrated by something, then I like to try to put it right.

Customers shouldn't just think of your business as a place to buy a product or use a service - it should be a fun place to be.

Quality brands never go bankrupt.

When employees tell you about their good ideas for the business, don't limit your response to asking questions, taking notes and following up. If you can, ask those people to lead their projects and take responsibility for them. From those experiences, they will then have built the confidence to take on more and you can take a further step back.

Drive, determination, passion and hard work are all free and more valuable than a pot of cash.