In 30 years time, as technology moves forward even further, people are going to look back and wonder why offices ever existed.

Can you afford to ignore China? It's like saying you can afford to ignore the internet. I don't think so.

I've obviously been born fortunate. I love people. I enjoy every single minute of my life.

I am no stranger to healthy competition-wor king hard and playing hard

Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.

My mother always taught me never to look back in regret but to move on to the next thing. The amount of time people waste dwelling on failures rather than putting that energy into another project, always amazes me. I have fun running all the Virgin businesses-so a setback is never a bad experience, just a learning curve.

Above all, you want to create something you're proud of.