The journey from not knowing to knowing was his work. He was selling his desire to learn about a subject.

Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.

My definition of learning is to remember what you are interested in. If you don't remember something, you haven't learned it, and you are never going to remember something unless you are interested in it. These words dance together. 'Interest' is another holy word and drives 'memory'. Combine them and you have learning.

In school, we're rewarded for having the answer, not for asking a good question.

Order is no guarantee of understanding. Sometimes just the opposite is true.

The journey from not knowing to knowing was his work. He was selling his desire to learn about a subject.

Everyone spoke of an information overload, but what there was in fact was a non-information overload.