Everyone spoke of an information overload, but what there was in fact was a non-information overload.

Learning can be defined as the process of remembering what you are interested in.

The most essential prerequisite to understanding is to be able to admit when you don't understand something

What situations can I create that allow me not to have the disease of familiarity?

One of the most anxiety-inducing side effects of the information era is the feeling that you have to know it all.

I like to question the minutia, to get to the essence of things. The minutia of life is all about design. It's about the design of how you talk to another human being; it's the design of speech; it's the design of everything we do. We need to be better at listening, and we need to aim more directly at understanding and being understood.

Information anxiety is the black hole between data and knowledge, and it happens when information doesn't tell us what we want or need to know.