I live by two credos: If you don't ask, you don't get. And most things don't work.

The key to making things understandable is to understand what it's like NOT to understand.

Most of us do not even know how to ask a question. Most of us do not see the root of the word 'question' is 'quest'. Most of us don't have a quest in our life.

The fundamental failure of most graphic, product, architectural and even urban design is its insistence on serving the God of Looking-Good rather than the God of Being-Good.

We do not think in a linear, sequential way, yet every body of information that is given to us is given to us in a linear manner ... we are taught to communicate in a way that is actually constricting our ability to think.

A weekday edition of The New York Times contains more information than the average person was likely to come across in a lifetime in seventeenth-century England

The most essential prerequisite to understanding is to be able to admit when you don't understand something