The most serious failure of leadership is the failure to foresee

Leadership must first and foremost meet the needs of others.

Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.

The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first.

Ego can’t sleep. It micro-manages. It disempowers. It reduces our capability. It excels in control.

Who is the enemy? Who is holding back more rapid movement to the better society that is reasonable and possible with available resources?...Evil, stupidity, apathy, the 'system' are not the enemy...The real enemy is fuzzy thinking on the part of good, intelligent, vital people...In short, the enemy is strong natural servants who have the potential to lead but do not lead, or who choose to follow a non-servant.

Faith is the choice of the nobler hypothesis.' Not the noblest, one never knows what that is. But the nobler, the best one can see when the choice is made.