The servant leader is servant first. It begins with the natural feeling that one wants to serve.
Robert K. GreenleafMoral authority is another way to define servant leadership because it represents a reciprocal choice between leader and follower. If the leader is principle centered, he or she will develop moral authority. If the follower is principle centered, he or she will follow the leader. In this sense, both leaders and followers are followers. Why? They follow truth. They follow natural law. They follow principles. They follow a common, agreed-upon vision. They share values. They grow to trust one another.
Robert K. GreenleafDon't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.
Robert K. GreenleafThe quality of a society will be judged by what the least privileged in it achieves.
Robert K. Greenleaf