Where there is not community, trust, respect, ethical behavior are difficult for the young to learn and for the old to maintain.

Nothing much happens without a dream. For something really great to happen, it takes a really great dream.

The work exists for the person as much as the person exists for the work.

Ego can’t sleep. It micro-manages. It disempowers. It reduces our capability. It excels in control.

The servant leader is servant first. It begins with the natural feeling that one wants to serve.

Servant leadership always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough.

On an important decision one rarely has 100% of the information needed for a good decision no matter how much one spends or how long one waits. And, if one waits too long, he has a different problem and has to start all over. This is the terrible dilemma of the hesitant decision maker.