Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.
Robert K. GreenleafA Leader is one who ventures and takes the risks of going out ahead to show the way and whom others follow, voluntarily, because they are persuaded that the leader's path is the right one-for them, probably better than they could devise for themselves.
Robert K. GreenleafNothing much happens without a dream. For something really great to happen, it takes a really great dream.
Robert K. GreenleafThe quality of a society will be judged by what the least privileged in it achieves.
Robert K. GreenleafOne must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it - 'In saying what I have in mind will I really improve on the silence?
Robert K. Greenleaf