A statement of vision is the overarching purpose, the big dream, the visionary concept-something presently out of reach-so stated that it excites the imagination and chlalenges people to work for something they do not yet know how to do.

Love without laughter can be grim and oppressive. Laughter without love can be derisive and venomous. Together they make for greatness of spirit.

Ego can’t sleep. It micro-manages. It disempowers. It reduces our capability. It excels in control.

Moral authority is another way to define servant leadership because it represents a reciprocal choice between leader and follower. If the leader is principle centered, he or she will develop moral authority. If the follower is principle centered, he or she will follow the leader. In this sense, both leaders and followers are followers. Why? They follow truth. They follow natural law. They follow principles. They follow a common, agreed-upon vision. They share values. They grow to trust one another.

Even the frankest and bravest of subordinates do not talk with their boss the same way they talk with colleagues.

Where there is not community, trust, respect, ethical behavior are difficult for the young to learn and for the old to maintain.

One must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it - 'In saying what I have in mind will I really improve on the silence?