The servant leader is servant first. It begins with the natural feeling that one wants to serve.

A statement of vision is the overarching purpose, the big dream, the visionary concept-something presently out of reach-so stated that it excites the imagination and chlalenges people to work for something they do not yet know how to do.

Behind every great achievement is a dreamer of great dreams.

The quality of a society will be judged by what the least privileged in it achieves.

The servant-leader is servant first... It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first.

Ego can’t sleep. It micro-manages. It disempowers. It reduces our capability. It excels in control.

Servant leadership always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough.