For the person with creative potential there is no wholeness except in using it.

Good leaders must first become good servants.

One must not be afraid of a little silence. Some find silence awkward or oppressive. But a relaxed approach to dialogue will include the welcoming of some silence. It is often a devastating question to ask oneself, but it is sometimes important to ask it - 'In saying what I have in mind will I really improve on the silence?

Even the frankest and bravest of subordinates do not talk with their boss the same way they talk with colleagues.

The servant leader is servant first. It begins with the natural feeling that one wants to serve.

Faith is the choice of the nobler hypothesis.' Not the noblest, one never knows what that is. But the nobler, the best one can see when the choice is made.

Leadership must first and foremost meet the needs of others.