A good manager doesn't try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you're the boss and your people fight you openly when they think that you are wrong - that's healthy.
Robert TownsendIt's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried.
Robert TownsendDon't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder and make suggestions.
Robert Townsend