And leadership then is about mobilizing and engaging the people with the problem rather than trying to anesthetize them so you can go off and solve it on your own.
Ronald A. HeifetzValues are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.
Ronald A. HeifetzYour inspiration taps hidden reserves of promise that sustain people through times that induce despair. You enable people to envision a future that sustains the best from their past while also holding out new possibilities.
Ronald A. HeifetzExercising leadership is an expression of your aliveness... But when you cover yourself up, you risk losing something as well. In the struggle to save yourself, you can give up too many of those qualities that are the essence of being alive, like innocence, curiosity, and compassion.
Ronald A. Heifetz