And leadership then is about mobilizing and engaging the people with the problem rather than trying to anesthetize them so you can go off and solve it on your own.
Ronald A. HeifetzProgress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders challenge them and help them to do so.
Ronald A. HeifetzBut to practice leadership, you need to accept that you are in the business of generating chaos, confusion, and conflict
Ronald A. Heifetz