Conflict is the primary engine of creativity and innovation.

Stay diagnostic even as you take action.

The improvisational ability to lead adaptively relies on responding to the present situation rather than importing the past into the present and laying it on the current situation like an imperfect template.

Attention is the currency of leadership.

If you find what you do each day seems to have no link to any higher purpose, you probably want to rethink what you're doing.

And leadership then is about mobilizing and engaging the people with the problem rather than trying to anesthetize them so you can go off and solve it on your own.

I think that notion of leadership is bankrupt.