Exercising leadership is an expression of your aliveness... But when you cover yourself up, you risk losing something as well. In the struggle to save yourself, you can give up too many of those qualities that are the essence of being alive, like innocence, curiosity, and compassion.
Ronald A. HeifetzValues are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.
Ronald A. HeifetzThe activity of interpreting might be understood as listening for the 'song beneath the words.
Ronald A. Heifetz