Knowing how the environment is pulling your strings and playing you is critical to making responsive rather than reactive moves.
Ronald A. HeifetzValues are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.
Ronald A. HeifetzExercising adaptive leadership is about giving meaning to your life beyond your own ambition.
Ronald A. HeifetzBut to practice leadership, you need to accept that you are in the business of generating chaos, confusion, and conflict
Ronald A. Heifetz