Confidence is not lodged in people's brains, it comes from the support system that surrounds them. Let's not confuse confidence overall with just self-confidence. Self-confidence is only one part of confidence. People also need confidence in others - their colleagues and leaders - that they can count on them to do the right thing and not to let them down.

One of the symptoms of a losing streak is a turnover of top executives. It's a revolving door.

Leaders must wake people out of inertia. They must get people excited about something they've never seen before, something that does not yet exist.

Money should never be separated from values. Detached from values it may indeed be the root of all evil. Linked effectively to social purpose it can be the root of opportunity.

It is crucial to recognize, reward, and celebrate accomplishments.

Innovative organizations provide the freedom to act which arouses the desire to act.

The degree to which the opportunity to use power effectively is granted to or withheld from individuals is one operative difference between those companies which stagnate and those which innovate.