"Leadership" is a big topic today. We know that the world - nations and communities in addition to companies - needs more and better leaders. So I wanted to explore how leaders make a difference, how they can shift a negative cycle, turn around a losing organization, propel a team to victory when conditions aren't perfect. I saw that what leaders do is build confidence in advance of victory. Then the confidence they produce makes the hope of success turn into the reality of success, because people behave differently when they are surrounded by a culture of confidence.
Rosabeth Moss KanterThe more closed the circle, the more difficult it is for 'outsiders' to break in. Their very difficulty in entering may be taken as a sign of incompetence, a sign that the insiders were right to close their ranks.
Rosabeth Moss KanterPassion for a goal doesn't guarantee success, but without it, you can't even begin.
Rosabeth Moss KanterWinning becomes easier over time as the cornerstones of confidence become habits.
Rosabeth Moss Kanter