People often resist change for reasons that make good sense to them, even if those reasons don't correspond to organizational goals. So it is crucial to recognize, reward, and celebrate accomplishments.

One of the symptoms of a losing streak is a turnover of top executives. It's a revolving door.

Pessimists see problems as stemming from stable and universal causes, thus making them less susceptible to corrective action. Optimists, in contrast, view problems as temporary and resulting from specific factors that will either change or be changed.

Power is America's last dirty word. It is easier to talk about money - and much easier to talk about sex - than it is to talk about power.

Innovative organizations provide the freedom to act which arouses the desire to act.

Powerlessness corrupts: absolute powerlessness corrupts absolutely.

The degree to which the opportunity to use power effectively is granted to or withheld from individuals is one operative difference between those companies which stagnate and those which innovate.