People often resist change for reasons that make good sense to them, even if those reasons don't correspond to organizational goals. So it is crucial to recognize, reward, and celebrate accomplishments.

The best way for business to move out of the Hall of Shame is to demonstrate a commitment to social causes. This also makes business sense. A focus on solving social problems has motivational benefits in lean economic times.

Leadership is one of the most enduring, universal human responsibilities.

Confidence is the sweet spot between arrogance and despair-consisting of positive expectations for favorable outcomes.

Innovation is an outgrowth of initiative, and initiative - taking positive actions in a belief that your actions can make a difference - is a big part of confidence.

A great idea is not enough.

The most radical thing we can do is connect people to one another. That starts conversations toward a vision for change.