People often resist change for reasons that make good sense to them, even if those reasons don't correspond to organizational goals. So it is crucial to recognize, reward, and celebrate accomplishments.

During the Boom Years, it was so easy to lose sight of basic values. For example, there was lots of nonsense said and written about the so-called "New Economy." Some people said all economic laws have been overturned! Then all the problems developed. Corporations were heavily fined for illegalities. Many of their senior-level executives were indicted, convicted, and sent to prison.

Nations need to understand their own strengths and weaknesses, and India's tradition of dissent and democratic debate is a positive aspect.

Creativity does not derive from order but from the attempt to impose order where it does not exist, to make new connections.

No" is always an easier stand than "Yes.

Embrace change as an opportunity to learn, to improve, to make a difference in others' lives as well as in your own. Have the courage to challenge the status quo. Remember that preparation and ambition in combination with opportunity equals success. And have fun!

Not everyone in an organization is in a position to accumulate power through competent performance because most people are just carrying out the ordinary and the expected - even if they do it very well. The extent to which a job is routinized fails to give an advantage to anyone doing it because 'success' is seen as inherent in the very establishment of the position and the organization surrounding it. Neither persons nor organizations get 'credit' for doing the mandatory or the expected.